Managed IT services is simply the process of outsourcing the responsibility of maintaining and anticipating future demand for, a number of functions and processes in order to boost overall efficiency and minimize expenses. In other words, it is an arrangement whereby the provider of the IT services takes on the responsibility of fulfilling the tasks involved in maintaining a particular system, while delegating the tasks required to other organizations that may be able or willing to take on these tasks. Have a look at IS&T for more info on this. The end result is that the organization that has taken on the management role of the IT systems realizes that its primary concern is in the productivity of its staff, and as such decides not only how to make the systems more efficient, but also how to minimize the costs incurred as a result of maintaining the system. For an organization to successfully manage its IT systems, the management must first determine which systems are critical to the maintenance of the organizational work force. Once this has been determined, the systems must then be divided into two categories: those that can be done away with, and those that have to be maintained.
This division is extremely important because one of the primary reasons why businesses fail to realize significant cost savings is the fact that some functions are often considered redundant, taking up valuable work that could have been allocated elsewhere. Another factor that makes management of an organization’s IT systems very challenging is the fact that users often do not view IT as a part of their work flow, but rather a separate function. This means that the management of IT must adopt a strategic initiative’s approach and attempt to apply the most cost effective means of implementing its solutions.
The most common solution adopted by Managed IT services providers is Infrastructure as a Service (IaaS). This method of Managed IT gives providers of IT services the opportunity to offer highly custom designed servers, networks, storage facilities, and software applications to businesses of all sizes at dramatically reduced costs. By providing a flexible and cost-effective infrastructure, an IaaS provider can enable an organization to save a great deal of money on hardware, software, training, and maintenance while still maintaining a high quality of service for 100 users.